In order to provide you with a high standard of dental care and attention, we need to hold personal information about you.
We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care.
We will retain your dental records while you are a practice patient. If you cease to be a patient, we will continue to hold them for at least another eleven years, or in the case of children until they reach the age of 25, whichever is the longer.
Personal data about you is held in the practice’s computer system and/or in a manual filing system. The information is not accessible to the public and only authorised members of staff have access to it. Our computer system has secure audit trails and we back up information regularly.
Disclosure will take place on a “need-to-know” basis. Information will only be given to those individuals/organisations who need to have it in order to provide care to you and for the proper administration of Government (whose personnel are also covered by strict confidentiality rules). The recipient will only be given the information that they need to know for these purposes.
In very limited circumstances or when required by law or by a court order, personal data may have to be disclosed to a third party not connected with your dental care. In all other situations, disclosure that is not covered by this Policy will occur only when we have your specific consent. Where possible you will be informed of these requests for disclosure.
You have the right to access the data that we hold about you and to receive a copy. Access may be obtained by making a request in writing. This will be provided without charge unless the request is unreasonable or excessive. If we decide to refuse your request, the reason will be provided and you will be informed that you can raise the matter with the Information Commissioner’s Office. We will provide a copy of the record within one month of receipt of the request.
If there is a breach patient confidentiality, we will notify the Information Commissioner’s Office. You will also be informed if the breach has a high risk of affecting your privacy rights.
Information will only be used for the purposes for which it was given. If you do not wish personal data we hold about you to be disclosed or used in the way that is described in this Policy, please discuss the matter with your dentist. You have the right to object, but please remember that this may affect our ability to provide you with dental care.
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